How to purchase from 1stMobility

This how to purchase guide will give you a clear step by step outline on how to purchase a product through our website. Our website is secure, efficient and effective. Our team is always on hand to help you place an order.

Follow our straightforward steps to make your online shopping experience easy and convenient for you.

When you have selected the product you would like to purchase please ensure you choose the correct size of the product and if applicable it is a suitable colour.  With each specific product, there are different variations and sizes so please be careful to choose your preferences. We at 1stMobility can ship out the perfect product to our valued customers and meet your specific needs as seen below. Then click “Add to basket”.

How to purchase

Once you have selected your item and you have added it to the basket, the next thing in how to purchase is to click on view basketor the shopping basket icon which can be found on the top right hand corner of the screen. You will then be directed to the basket page as shown below in the image. (Please note, any coupons you may have must redeemed on this page. Also, we provide a free shipping option for all orders over the price of £60.00).

Figure 2: how to Purchase Mobility Equipment

Once you have reached the shopping basket then there are key points to consider:

  • 1) Apply any coupons which you may have in the “Coupon code” box on your left hand side of the screen.
  • 2) Double check to see if you have selected the correct item. You can also add or remove a quantity of the item at this stage.
  • 3) Click “Proceed to checkout”. you will then be directed to the checkouts page & will have an overview of your order towards the right hand side as shown below. 
Figure 3: Filling personal details

Figure 3 displays the checkout page. On this page, you are required to fill out some personal details so we can ensure delivery and complete the how to purchase section. We have broken it down into 3 simple steps:

  • 1) Fill out your personal details i.e. name, address, postal code, contact details etc. This is ensure we ship out your product to the correct address as stated. Also for future reference it will make your shopping experience with 1st Mobility more efficient and time saving. 
  • 2) A quick overview of your basket displaying the product, shipping type & subtotal. Please choose the correct shipping method
  • 3) Choose the type of payment. Whether you’d like to purchase with us through PayPal or “Debit/ Credit”. Before you proceed with payment, you must first agree to tick our websites terms and conditions box which is located just above the yellow Paypal button 


How to purchase Paying with a debit card

✔ Fill in the billing information box with your correct details.

✔ Once you have made sure your details are correct and you are happy to proceed, simply click the “Buy now” button highlighted in blue to confirm your order has been processed and is under review. We accept all major credit cards and Paypal.

Figure 4: Providing payment information

Once the payment has been made, you will then be redirected to the 1stMobility order confirmation page with a unique order number. this is our way of tracking each individual order as we do receive a high volume of orders being placed. You will then receive an order confirmation through email and it is then our full responsibility to ship the product out to you as soon as possible.

If you have any further queries or would prefer to place your order over the phone, feel free to call our business line on 07511 117837 or contact us via email

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